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In unserem White Paper erläutern wir nachhaltige Veranstaltungen und geben Beispiele, wie sie realisiert werden können.
Service Level
Agreement
of plazz AG
This Service Level Agreement (SLA) is concluded between the provider and the customer. It defines the standards and service levels that the provider must fulfil as part of the provision of the Software-as-a-Service (SaaS) solution.
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