Recruiting new and qualified personnel is undoubtedly of enormous importance. However, it is just as essential to retain existing staff in the long term. In addition to high turnover rates, articles about “quiet quitting” have circulated recently. They cite lower morale, a lack of prospects and other reasons for employees staying with the company but remaining unmotivated and performing only a fraction of their actual tasks.
To counteract such circumstances or to avoid getting into such a situation in the first place, we take a closer look at the concept of employee retention and what role it plays in companies in our blog post. You will then receive 5 strategies with supporting measures that you can follow to have a positive effect on employee retention in your company.
Employee retention definition
The definition of “employee retention” covers all measures aimed at retaining qualified personnel in a company over the long term. This is a central field of action in human resources management, as it both promotes the willingness of employees to perform and reduces staff turnover.
Employee retention is not only good for the employer brand, but also for the employees themselves. They feel valued and are more motivated, which has a positive effect on their willingness to perform. In addition, a high level of employee loyalty can help employees to become positive ambassadors for the company and thus contribute to attracting new skilled workers.
To optimize employee retention, companies should develop an individual strategy tailored to the specific needs and requirements of their workforce. In doing so, they can draw on best-practice examples such as those realized by companies like Google, Zalando or MTU Aero Engines.
It is important to emphasize that employee retention, by definition, is not just a task for the HR department, but is a company-wide responsibility. Everyone in the company, from the executive level to the individual, has a role in promoting and maintaining employee retention.
Why is employee retention so important for companies?
In today’s working world, where qualified specialists are in short supply, employee retention is more important than ever. Companies that succeed in retaining their employees in the long term benefit from lower turnover rates, higher employee satisfaction and productivity, and a stronger employer brand. In addition, high employee retention can help reduce the cost of recruiting and training new employees.
Now that we have established the importance of employee retention, we will look at five effective retention strategies and what actions can be taken to achieve them.
Strategy 1: Creating a positive working environment
According to a Gallup study, 65% of the workforce is not adequately engaged. These employee:s are basically “checked out.” They sleepwalk through their workday and may put in the time, but they lack passion and energy. They pose a risk, and that risk can tip both ways – good or bad.
Create an atmosphere in which employees feel valued, supported and motivated. It’s about creating a culture based on respect, collaboration and mutual support.
-
Promotion of open communication
Open and transparent communication is the backbone of a positive working environment. Employees should know that their opinions and ideas are valued and that they can express themselves freely without fear of negative consequences.
This can be accomplished through regular team meetings, employee surveys and an open door policy. -
Creation of opportunities for professional development
Employees are more motivated and committed when they feel they can advance in their careers.
Companies can support this by offering training opportunities, mentoring programs and clear career paths. -
Recognition and appreciation
Employees who feel valued are more likely to give their best and remain committed to the company.
This can be achieved through regular feedback, awards and other forms of recognition. -
Team building activities
With team-building activities, you help create a stronger bond between employees and foster a sense of belonging.
This can be achieved through regular team outings, shared lunches and other social activities. -
Providing resources and tools
Provide necessary resources and tools so that employees can do their jobs efficiently and effectively.
Examples include stable Internet, powerful devices (depending on the occupational field, e.g. laptops) or office equipment such as ergonomic chairs.
Strategy 2: Flexible working conditions and work-life balance
In a job satisfaction survey, 30% of respondents reported that they left a job because it did not offer flexible work options. 16% are currently actively looking for a new job because of flexibility issues.
In today’s fast-paced and connected world, work-life balance is a key aspect of employee satisfaction and retention. Flexible working conditions can help employees better balance their work commitments with their personal needs and obligations. This reduces stress, increases satisfaction and engagement, and ultimately strengthens employee retention.
-
Enabling flexible working hours
Flexible working hours help your employees to coordinate their working day with their private circumstances. This is especially helpful for families or people with other non-work commitments.
-
Home office and remote work options
The ability to work from home or another location increases employee satisfaction and is now taken for granted. It allows employees to be more flexible in their work and can help reduce stress, especially burnout.
-
Work-life balance
Companies can support the work-life balance of their employees by offering measures such as parental leave. Especially in crucial situations, a concession here is highly regarded and valued.
-
Support with child care
Taking care of children and pursuing work at the same time is an exhausting challenge. Encourage your employees in the form of company childcare facilities or financial subsidies to relieve them of one less worry.
-
Support for the care of relatives
For employees who have to take care of elderly or sick relatives, support in caring for relatives is a great help. This may take the form of caregiver leave or assistance in finding caregivers.
Strategy 3:Personal development and career opportunities
According to studies by Gallup, low engagement teams have an 18% to 43% higher turnover rate compared to highly engaged teams. Employees who have a sense of perspective in their career and can develop both personally and professionally are more committed and stay with the company in the long term.
-
Promotion of professional and personal development
Ensure continuous development of workforce skills and competencies to increase employee retention. Companies can make this happen through training, workshops and other educational opportunities.
-
Establishing a structured career path
A clearly structured and communicated career path gives your employees a vision for their future in the company and motivates them to improve their performance. This can be achieved through regular career discussions, performance appraisals and the development of career plans.
-
Mentoring programs and training
Accelerate the careers of your employees through mentoring programs and training to enhance their skills and knowledge. At the same time, they help to promote a culture of learning and development within the company.
-
Encourage innovation and creativity
Companies can actively reinforce the development of their employees by encouraging innovation and creativity. This can be accomplished by providing resources for creative projects, promoting idea competitions, or creating innovation labs.
-
Offer leadership and management training
For employees interested in leadership positions, providing leadership and management training is a unique opportunity for advancement. This not only helps to develop your staff, but also to ensure the future supply of high-quality managers at an early stage.
Strategy 4: Attractive compensation and benefits
The cost of high turnover is greater than you might think. The Society for Human Resource Management (SHRM) estimates that replacing an entry-level employee costs 50 percent of their annual salary. This figure rises to as much as 250 percent when it comes to replacing managers or highly qualified employees. A decisive factor when thinking about keeping existing staff in the company.
Attractive compensation and benefits is a key factor in making employees feel valued and motivated to perform at their best. They also help attract and retain qualified employees, which ultimately increases your company’s productivity and success.
-
Competitive salaries and bonus systems
Your workforce should be paid fairly according to the environment and industry. In addition, bonus systems that reward employees' performance provide an incentive to increase their motivation and commitment.
-
Social benefits and company pension plans
Social benefits such as health insurance, company pension plans and other additional benefits give your employees the feeling that the company cares about their well-being and their future.
-
Employee benefits and discounts
Perks and discounts made possible via employment with your company represent a kind of unique selling point for your employer brand. These can take the form of discounts on company products, gym memberships, meal allowances and other benefits.
-
Offer the prospect of stock options or profit sharing
Convey an understanding that their employee:s have a stake in the company's success and that their contributions are valued. This not only increases employee loyalty, but also the performance commitment of your workforce.
-
Provision of health and wellness programs
Promote the well-being and health of your employees through health and wellness programs. This can take the form of gym memberships, health checks, nutrition counseling and other wellness offerings. This results not only in a stronger bond with the company, but also in healthy employees who are fit and report sick less often.
Strategy 5: Building a strong corporate culture
According to a survey, companies whose bosses see corporate culture as the top success factor achieve twice as much growth as those that do not.
A strong corporate culture promotes employee retention and is the backbone of a successful company. It defines who you are and how you work. It is the invisible bond that holds employees together and motivates them to give their best. A positive and welcoming company culture is an important part of making employees feel valued and engaged, which in turn increases their productivity and job satisfaction.
-
Definition of corporate values and vision
Build a strong corporate culture based on clearly defined values and a solid vision. This gives employees a sense of belonging and purpose and motivates them to improve their performance. Write down your vision and share it with the staff or conduct a survey about it.
-
Promotion of a positive working atmosphere
By creating a positive work environment that fosters respect, collaboration and fairness, you let your employees know they are working in a supportive and nurturing environment. A positive error culture is one of the steps that is possible here.
-
Involvement in decision-making processes
One form of employee retention is to involve employees in your decision-making processes. Show that they value their opinion and that they contribute to the success of the company. Surveys or open discussion groups are a good way to address this.
-
Promoting diversity and inclusion
A diverse and inclusive culture communicates internally and externally that your company operates regardless of gender, race, religion, sexual orientation or other personal characteristics and values every member of the workforce.
-
Promoting sustainability and social responsibility
Prove to your employees that they are part of a company that makes a positive contribution to society. Companies that are committed to sustainability and social responsibility achieve greater employee retention. For example, call for fundraisers or participate in a community service effort.
Employee retention summarized
Employee retention drives the success of a company. Effective employee retention strategies help companies secure qualified employees, increase productivity and strengthen their competitive position. The most effective retention strategies directly address the specific needs and expectations of employees. Therefore, it is essential to know the employees and their needs exactly.
If you follow the key messages of the strategies and actions in our blog post and work with your employee:s to implement them, you are sure to have a positive impact on employee retention in your organization. We wish you good luck in the realization!