{"id":51593,"date":"2026-10-15T14:35:47","date_gmt":"2026-10-15T12:35:47","guid":{"rendered":"https:\/\/polario.app\/the-first-click-is-easy-the-second-is-the-deciding-factor-how-gamification-boosts-engagement\/"},"modified":"2026-10-15T14:37:16","modified_gmt":"2026-10-15T12:37:16","slug":"the-first-click-is-easy-the-second-is-the-deciding-factor-how-gamification-boosts-engagement","status":"publish","type":"post","link":"https:\/\/polario.app\/en\/the-first-click-is-easy-the-second-is-the-deciding-factor-how-gamification-boosts-engagement\/","title":{"rendered":"The first click is easy. The second is the deciding factor: how gamification boosts engagement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"51593\" class=\"elementor elementor-51593 elementor-51582\" data-elementor-post-type=\"post\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-d39b088 e-flex e-con-boxed e-con e-parent\" data-id=\"d39b088\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-687366d elementor-widget elementor-widget-text-editor\" data-id=\"687366d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>On the first day of the event, everything looks promising. The app has been launched, the programme is complete and the first push notification has been sent out. Lena, who in this article represents a typical participant, opens the app, saves two sessions and puts her smartphone away again.<\/p><p>On the second day, activity falls short of expectations. The survey has received hardly any responses, key partner content is rarely viewed, and it\u2019s always the same people posting in the social feed. The project team asks the obvious question: How can we get more people to use the app?<\/p><p>The quick answer is often: more memories, more points, a prize draw. The better question is: <strong>what behaviour do we want to encourage \u2013 and what benefits will participants gain from it?<\/strong> This is precisely where effective gamification begins.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-d07e6ce e-con-full e-flex e-con e-child\" data-id=\"d07e6ce\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd9eb25 elementor-widget elementor-widget-text-editor\" data-id=\"dd9eb25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>In short:<\/strong> Good gamification does not reward as many clicks as possible, but rather meaningful actions. A clear trigger, a simple action, immediate feedback and a recognisable benefit encourage repetition. Points and leaderboards can support this cycle. However, engagement only arises when the desired behaviour aligns with the goals of both the users and the project.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e411339 elementor-cta--layout-image-left elementor-cta--mobile-layout-image-above animated-slow cta elementor-cta--skin-classic elementor-animated-content elementor-bg-transform elementor-bg-transform-zoom-in elementor-invisible elementor-widget elementor-widget-call-to-action\" data-id=\"e411339\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<a class=\"elementor-cta\" href=\"https:\/\/polario.app\/en\/gamification-feature\/\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/polario.app\/wp-content\/uploads\/2026\/10\/gamification-engagement-polario-beitragsbild.webp);\" role=\"img\" aria-label=\"A participant uses an event app at a specialist conference, whilst personal conversations take place in the background\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tPromoting engagement in a targeted way \u2013 Discover how the right incentives can help you achieve your project\u2019s objectives.\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<span class=\"elementor-cta__button elementor-button elementor-size-\">\n\t\t\t\t\t\tExplore gamification\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-ribbon\">\n\t\t\t\t<div class=\"elementor-ribbon-inner\">\n\t\t\t\t\tPolario\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63c8d00 elementor-widget elementor-widget-text-editor\" data-id=\"63c8d00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Gamification is not a points system, but behavioural design<\/h2><p>Gamification refers to the targeted use of game-like principles in a non-gaming context. This can include points, progress bars, challenges, immediate feedback or leaderboards. However, these elements are merely the visible surface.<\/p><p>Underlying this is a design task: to make a desired behaviour understandable, achievable and rewarding. In an event context, this might mean, for example, discovering a relevant session, giving feedback, getting to know an exhibitor or initiating a professional exchange. Within a community, the aim might be to share knowledge, answer a question or return regularly to a particular topic.<\/p><p>A good gamification strategy therefore does not begin with \u2018What do we award points for?\u2019, but with three questions:<\/p><ul><li>1. What effect do we want to achieve?<\/li><li>2. What specific behaviour contributes to this effect?<\/li><li>3. What personal benefit does the participant recognise?<\/li><\/ul><p>Only then is a decision made as to whether a game-like element is actually helpful.<\/p><h2>Why the first click does not necessarily mean engagement<\/h2><p>An app launch can be counted. But that does not answer the question of whether it has any effect. Lena might open a partner\u2019s page because she receives points for doing so, and then close it again after a second. The statistics show activity, but the partner does not receive any additional attention.<\/p><p>This example highlights the difference between three levels:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c744889 eael-table-align-center eael-dt-th-align-left elementor-widget elementor-widget-eael-data-table\" data-id=\"c744889\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-data-table.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"eael-data-table-wrap\" data-table_id=\"c744889\" id=\"eael-data-table-wrapper-c744889\" data-custom_responsive=\"false\">\n\t\t\t<table class=\"tablesorter eael-data-table center\" id=\"eael-data-table-c744889\">\n\t\t\t    <thead>\n\t\t\t        <tr class=\"table-header\">\n\t\t\t\t\t\t\t\t\t            <th class=\" sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Level<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\" sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Key question<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\" sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Example<\/span><\/th>\n\t\t\t        \t\t\t\t        <\/tr>\n\t\t\t    <\/thead>\n\t\t\t  \t<tbody>\n\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tActivity\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tWhat was done?\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA page was opened.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tBehaviour\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tWhat did the person actually do?\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tThey engaged with an offer.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tImpact\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tWhat improved as a result?\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA relevant conversation or genuine interest was generated.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t    <\/tbody>\n\t\t\t<\/table>\n\t\t<\/div>\n\t  \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f8a9c6 elementor-widget elementor-widget-text-editor\" data-id=\"5f8a9c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Gamification can trigger activity. For this to translate into valuable behaviour, the rewarded action must be closely linked to the project\u2019s objective. The metric must not be allowed to replace the actual impact.<\/p><h2>The second click needs a recognisable benefit<\/h2><p>After her first visit to the app, Lena needs a reason to return. A simple score may spark curiosity in the short term. The impulse becomes more sustainable when four conditions are met:<\/p><ul><li><strong>Relevance:<\/strong> The action fits her circumstances and interests.<\/li><li><strong>Ease:<\/strong> She understands immediately what to do.<\/li><li><strong>Feedback:<\/strong>The response to her action is immediately visible.<\/li><li><strong>Benefit:<\/strong> She gains guidance, knowledge, connections or influence.<\/li><\/ul><p>This is what the second interaction might look like: Lena isn\u2019t simply encouraged to \u2018discover more in the app\u2019. Instead, she is presented with a clearly defined task, rates a session she has just attended, and receives immediate feedback on her progress. At the same time, her rating helps the event team to improve the programme. The point is a signal; the purpose lies in the feedback.<\/p><h2>From initial engagement to repeat participation<\/h2><p>Habits are not formed by a single stimulus. They develop when a behaviour is repeated in a suitable context and proves to be useful. A recent systematic review on habit formation also shows how much the time taken varies depending on the behaviour and the individual. The often-cited fixed number of days is therefore not a reliable guarantee \u2013 certainly not when it comes to using an app.<\/p><p>For digital engagement scenarios, a simple cycle is more helpful:<\/p><p><strong>Trigger \u2192 simple action \u2192 immediate feedback \u2192 recognisable benefit \u2192 new trigger \u2192 repetition<\/strong><\/p><p>In the case of a one-day event, this does not yet result in a lasting habit. However, the pattern can make it easier for users to engage with the app repeatedly across several programme items. In a long-term community or staff app, it can help establish a more stable routine over a period of weeks \u2013 provided that the content and benefits remain consistent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb95e59 animated-slow elementor-invisible elementor-widget elementor-widget-image\" data-id=\"cb95e59\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/polario.app\/wp-content\/uploads\/2026\/10\/gamification-engagement-loop.webp\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"gamification-engagement-loop\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NTE1OTUsInVybCI6Imh0dHBzOlwvXC9wb2xhcmlvLmFwcFwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNlwvMTBcL2dhbWlmaWNhdGlvbi1lbmdhZ2VtZW50LWxvb3Aud2VicCJ9\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1672\" height=\"941\" src=\"https:\/\/polario.app\/wp-content\/uploads\/2026\/10\/gamification-engagement-loop.webp\" class=\"attachment-full size-full wp-image-51595\" alt=\"A cycle comprising a trigger, a simple action, direct feedback, a recognisable benefit, a new trigger and repetition\" srcset=\"https:\/\/polario.app\/wp-content\/uploads\/2026\/10\/gamification-engagement-loop.webp 1672w, https:\/\/polario.app\/wp-content\/uploads\/2026\/10\/gamification-engagement-loop-768x432.webp 768w, https:\/\/polario.app\/wp-content\/uploads\/2026\/10\/gamification-engagement-loop-1536x864.webp 1536w\" sizes=\"(max-width: 1672px) 100vw, 1672px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Repetition is more likely to occur when a simple action provides immediate feedback and yields a recognisable benefit.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9deca22 elementor-widget elementor-widget-text-editor\" data-id=\"9deca22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Five effective examples of gamification<\/h2><p>Examples of gamification are only applicable if the objective, target audience and context are taken into account. The following scenarios therefore illustrate not only the mechanics, but also the intended effect.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ce4542 elementor-widget elementor-widget-eael-content-timeline\" data-id=\"9ce4542\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-content-timeline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div id=\"eael-content-timeline-9ce4542\" class=\"content-timeline-layout-right date-position-outside horizontal-timeline-wrapper\" data-slide_to_scroll=\"{&quot;desktop&quot;:1,&quot;mobile&quot;:1,&quot;tablet&quot;:1}\">\n\t\t\t<div class=\"eael-content-timeline-container\">\n\t\t\t\t<div class=\"eael-content-timeline-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"eael-content-timeline-block\">\n    <div class=\"eael-content-timeline-line\">\n        <div class=\"eael-content-timeline-inner\"><\/div>\n    <\/div>\n    <div class=\"eael-content-timeline-img eael-picture \"><\/div><div class=\"eael-content-timeline-content\"><h4 class=\"eael-timeline-title\">1. Get more and better feedback<\/h4><div class=\"eael-timeline-excerpt\"><ul>\n<li><strong>Objective<\/strong>: The events team needs a broader basis for programme planning.<\/li>\n<li><strong>Action:<\/strong> Participants rate a session they have attended shortly afterwards.<\/li>\n<li><strong>Incentive:<\/strong>A one-off reward is given for each fully submitted evaluation.<\/li>\n<li>Benefit: The participant can reflect on their experience; the team can improve future content.<\/li>\n<li><strong>Important limitation:<\/strong> It is not just the number of evaluations that counts. Quality, distribution across sessions and representativeness must also be taken into account.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"eael-content-timeline-block\">\n    <div class=\"eael-content-timeline-line\">\n        <div class=\"eael-content-timeline-inner\"><\/div>\n    <\/div>\n    <div class=\"eael-content-timeline-img eael-picture \"><\/div><div class=\"eael-content-timeline-content\"><h4 class=\"eael-timeline-title\">2. Highlight relevant partners<\/h4><div class=\"eael-timeline-excerpt\"><ul>\n<li><strong>Objective:<\/strong> Sponsors and exhibitors should be noticed by the relevant target groups.<\/li>\n<li><strong>Behaviour:<\/strong> Participants discover selected content or visit a themed area.<\/li>\n<li><strong>Trigger:<\/strong> A clearly defined task highlights relevant partner offers.<\/li>\n<li><strong>Benefit:<\/strong>The individual finds solutions relating to their professional interests.<\/li>\n<li><strong>Important limitation:<\/strong> A mere page view does not necessarily indicate engagement. Supplementary quality indicators such as saved content, requests for discussions or feedback are more meaningful.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"eael-content-timeline-block\">\n    <div class=\"eael-content-timeline-line\">\n        <div class=\"eael-content-timeline-inner\"><\/div>\n    <\/div>\n    <div class=\"eael-content-timeline-img eael-picture \"><\/div><div class=\"eael-content-timeline-content\"><h4 class=\"eael-timeline-title\">3. Facilitating networking<\/h4><div class=\"eael-timeline-excerpt\"><ul>\n<li><strong>Objective:<\/strong> To foster meaningful connections from a list of participants.<\/li>\n<li><strong>Behaviour:<\/strong> A person completes their profile, discovers suitable contacts or initiates a conversation.<\/li>\n<li><strong>Impetus:<\/strong> Progress becomes visible; a challenge provides a manageable starting point.<\/li>\n<li><strong>Benefit:<\/strong>The person finds conversation partners with shared interests more quickly.<\/li>\n<li><strong>Important limitation:<\/strong> Quantity of contacts does not equal quality of contacts. Voluntary participation and respectful engagement remain more important than a ranking system.<\/li>\n<\/ul>\n<p>Anyone wishing to actively support networking can combine playful prompts with <a href=\"https:\/\/polario.app\/en\/matchmaking-feature\/\">matchmaking<\/a>. The mechanics should facilitate getting to know one another, not generate random contact requests.<\/p>\n<\/div><\/div><\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"eael-content-timeline-block\">\n    <div class=\"eael-content-timeline-line\">\n        <div class=\"eael-content-timeline-inner\"><\/div>\n    <\/div>\n    <div class=\"eael-content-timeline-img eael-picture \"><\/div><div class=\"eael-content-timeline-content\"><h4 class=\"eael-timeline-title\">4. Harnessing knowledge within a community<\/h4><div class=\"eael-timeline-excerpt\"><ul>\n<li><strong>Objective:<\/strong> Expertise should not merely be consumed, but shared.<\/li>\n<li><strong>Behaviour:<\/strong>Members answer open questions or share helpful experiences.<\/li>\n<li><strong>Impetus:<\/strong>Recognition highlights constructive contributions.<\/li>\n<li>Benefits: Those asking questions receive help; contributors experience a sense of competence and belonging.<\/li>\n<li><strong>Important limitation:<\/strong> The number of posts must not be given greater weight than their relevance. Moderation and quality criteria are essential.<\/li>\n<\/ul>\n<p>For long-term scenarios, embedding the platform within a <a href=\"https:\/\/polario.app\/en\/community-app\/\">community app<\/a> is a good option. There, recurring exchanges and long-term relationships are more important than short-term competition.<\/p>\n<\/div><\/div><\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"eael-content-timeline-block\">\n    <div class=\"eael-content-timeline-line\">\n        <div class=\"eael-content-timeline-inner\"><\/div>\n    <\/div>\n    <div class=\"eael-content-timeline-img eael-picture \"><\/div><div class=\"eael-content-timeline-content\"><h4 class=\"eael-timeline-title\">5. Helping people find their way around a wide-ranging programme<\/h4><div class=\"eael-timeline-excerpt\"><ul>\n<li><strong>Objective:<\/strong>Participants should be able to find key content and features early on.<\/li>\n<li><strong>Behaviour:<\/strong> They put together their agenda, read organisational notes and enable relevant settings.<\/li>\n<li><strong>Prompt:<\/strong> A brief introductory challenge highlights progress and the next steps.<\/li>\n<li><strong>Benefit:<\/strong> The user gains a sense of direction and misses less.<\/li>\n<li><strong>Key constraint:<\/strong> Essential information must never be hidden behind a game mechanic or made accessible only in exchange for points.<\/li>\n<\/ul>\n<p>An <a href=\"https:\/\/polario.app\/en\/event-app\/\">event app<\/a> can combine this sense of direction with the agenda, communication and interaction. Gamification complements the process; it does not replace intuitive navigation or relevant content.<\/p>\n<\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e73935 elementor-widget elementor-widget-text-editor\" data-id=\"4e73935\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>When points reward the wrong behaviour<\/h2><p>Back to Lena: initially, the team awards an unlimited number of points for every post in the social feed. Within a short space of time, activity increases. At the same time, there is a proliferation of short, content-poor posts. The rule works technically \u2013 but runs counter to the actual objective.<\/p><p>This is not a minor issue. Research into points, levels and leaderboards paints a nuanced picture: such elements can increase the volume of work produced without automatically improving intrinsic motivation, autonomy or a sense of competence. Other studies show that different design elements appeal to different psychological needs. What matters, therefore, is not just the mechanics and visibility, but also the context, meaning and design.<\/p><p>Before launch, every rule should pass a \u2018misincentive\u2019 test:<\/p><ul><li>Can the action be repeated as often as one likes without any additional benefit?<\/li><li>Is quantity rewarded, even though quality is what counts?<\/li><li>Can a small number of very active individuals dominate the competition?<\/li><li>Does the rule put people at a disadvantage who have less time, limited access or other usage constraints?<\/li><li>Does participation remain voluntary and transparent?<\/li><li>Is it clear which usage data is processed for evaluation and scoring?<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-725bbab animated-slow elementor-invisible elementor-widget elementor-widget-image\" data-id=\"725bbab\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/polario.app\/wp-content\/uploads\/2026\/10\/gamification-fehlanreize-vermeiden.webp\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Avoiding Mis-Incentives in Gamification\" data-elementor-lightbox-description=\"A good rule does not reward the easiest measurable action, but rather behaviour that contributes to the project\u2019s objective.\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NTE1OTYsInVybCI6Imh0dHBzOlwvXC9wb2xhcmlvLmFwcFwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNlwvMTBcL2dhbWlmaWNhdGlvbi1mZWhsYW5yZWl6ZS12ZXJtZWlkZW4ud2VicCJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1672\" height=\"941\" src=\"https:\/\/polario.app\/wp-content\/uploads\/2026\/10\/gamification-fehlanreize-vermeiden.webp\" class=\"attachment-full size-full wp-image-51596\" alt=\"Three steps for evaluating a gamification rule: clarify the objective, check for unintended incentives and measure the impact\" srcset=\"https:\/\/polario.app\/wp-content\/uploads\/2026\/10\/gamification-fehlanreize-vermeiden.webp 1672w, https:\/\/polario.app\/wp-content\/uploads\/2026\/10\/gamification-fehlanreize-vermeiden-768x432.webp 768w, https:\/\/polario.app\/wp-content\/uploads\/2026\/10\/gamification-fehlanreize-vermeiden-1536x864.webp 1536w\" sizes=\"(max-width: 1672px) 100vw, 1672px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">A good rule does not reward the easiest measurable action, but rather behaviour that contributes to the project\u2019s objective.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88c5da1 elementor-widget elementor-widget-text-editor\" data-id=\"88c5da1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>How an idea develops into a robust gamification concept<\/h2><p>A concept doesn\u2019t have to start with a large-scale competition. A small, testable use case usually yields more insights.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-b7751c9 e-con-full e-flex e-con e-child\" data-id=\"b7751c9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a08d25 elementor-widget elementor-widget-heading\" data-id=\"9a08d25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Step 1: Define the effect<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-479e3eb elementor-widget elementor-widget-text-editor\" data-id=\"479e3eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Formulate an outcome, not a function. \u2018Awarding more points\u2019 is not an outcome. \u2018More actionable feedback from previously under-represented target groups\u2019 is more precise.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-d3f45d4 e-con-full e-flex e-con e-child\" data-id=\"d3f45d4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67ef60d elementor-widget elementor-widget-heading\" data-id=\"67ef60d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Step 2: Define the target behaviour<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee05213 elementor-widget elementor-widget-text-editor\" data-id=\"ee05213\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Describe an observable action. It should be simple enough for the usage context and relevant enough to the outcome.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1f57965 e-con-full e-flex e-con e-child\" data-id=\"1f57965\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d5619c6 elementor-widget elementor-widget-heading\" data-id=\"d5619c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Step 3: Understanding the obstacles<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3ec5df elementor-widget elementor-widget-text-editor\" data-id=\"e3ec5df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Is it a lack of time, guidance, trust, access or a clear benefit? An incentive doesn\u2019t overcome every hurdle. If a form is too long, a badge doesn\u2019t automatically make the experience any better.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-58b03c9 e-con-full e-flex e-con e-child\" data-id=\"58b03c9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7801ac2 elementor-widget elementor-widget-heading\" data-id=\"7801ac2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Step 4: Structuring the prompt and feedback<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0d6dcd elementor-widget elementor-widget-text-editor\" data-id=\"d0d6dcd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Choose the smallest possible element that makes the behaviour easier to understand and progress visible. This could be a challenge, a tick, a progress bar or immediate feedback.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-60f3aa4 e-con-full e-flex e-con e-child\" data-id=\"60f3aa4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e90c2ba elementor-widget elementor-widget-heading\" data-id=\"e90c2ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Step 5: Setting boundaries<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28e88d1 elementor-widget elementor-widget-text-editor\" data-id=\"28e88d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Define the frequency, time period, target group and safeguards against abuse. Limited rules are often more meaningful than unlimited points-based systems.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-d7179a5 e-con-full e-flex e-con e-child\" data-id=\"d7179a5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6642a2d elementor-widget elementor-widget-heading\" data-id=\"6642a2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Step 6: Assessing efficacy and side effects<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57af9d6 elementor-widget elementor-widget-text-editor\" data-id=\"57af9d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Distinguish between early signs of use and the actual result:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a08d95 eael-table-align-center eael-dt-th-align-left elementor-widget elementor-widget-eael-data-table\" data-id=\"8a08d95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-data-table.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"eael-data-table-wrap\" data-table_id=\"8a08d95\" id=\"eael-data-table-wrapper-8a08d95\" data-custom_responsive=\"false\">\n\t\t\t<table class=\"tablesorter eael-data-table center\" id=\"eael-data-table-8a08d95\">\n\t\t\t    <thead>\n\t\t\t        <tr class=\"table-header\">\n\t\t\t\t\t\t\t\t\t            <th class=\" sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Measurement scope<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\" sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Suitable questions<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\" sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Examples<\/span><\/th>\n\t\t\t        \t\t\t\t        <\/tr>\n\t\t\t    <\/thead>\n\t\t\t  \t<tbody>\n\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tEarly indicators\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tIs the desired action initiated and completed?\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tEngagement, completion rate, retention\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tOutcome\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tIs the project objective improving?\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tQuality of feedback, relevant contacts, reach of key content\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tProtective metrics\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tAre any undesirable effects arising?\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tSpam, drop-off, focus on top users, deactivations\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t    <\/tbody>\n\t\t\t<\/table>\n\t\t<\/div>\n\t  \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5786bfd e-con-full e-flex e-con e-child\" data-id=\"5786bfd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-638782d elementor-widget elementor-widget-heading\" data-id=\"638782d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Step 7: Test on a small scale and make adjustments<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31b52c3 elementor-widget elementor-widget-text-editor\" data-id=\"31b52c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Start with a clear hypothesis, a limited target group or a manageable timeframe. Don\u2019t just compare the before and after; check whether other factors might have influenced the result.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1705220 elementor-widget elementor-widget-text-editor\" data-id=\"1705220\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>What role does Polario play?<\/h2><p>In Polario, <a href=\"https:\/\/polario.app\/en\/gamification-feature\/\">gamification<\/a> can be configured within an existing project. According to the information on the features page, selected actions can serve as triggers. The project team sets point values and determines whether an action is scored once, a limited number of times or an unlimited number of times. Participants see new points immediately; their score and ranking remain visible.<\/p><p>Important for acceptance: according to Polario, participation is voluntary. Users can opt in and opt out again via their account settings. The feature is managed centrally in the CMS and is designated as a premium feature.<\/p><p>The technology thus provides the building blocks. Which actions make sense, how often they count, and how success is measured remain conceptual decisions. The <a href=\"https:\/\/polario.app\/en\/features\/\">Polario feature overview<\/a>highlights additional functions such as the social feed, notifications, surveys and analytics, which can be used to integrate an engagement scenario into the overall workflow.<\/p><p>The <a href=\"https:\/\/polario.app\/en\/scm-event-app\/\">SCM success story<\/a> provides a documented example of using an event app without any gamification elements. It illustrates that up-to-date information and reliable communication already create value in their own right. Gamification should reinforce such fundamental benefits, not overshadow them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9fa378 elementor-cta--layout-image-left elementor-cta--mobile-layout-image-above animated-slow cta elementor-cta--skin-classic elementor-animated-content elementor-bg-transform elementor-bg-transform-zoom-in elementor-invisible elementor-widget elementor-widget-call-to-action\" data-id=\"d9fa378\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<a class=\"elementor-cta\" href=\"https:\/\/polario.app\/en\/contact\/\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/polario.app\/wp-content\/uploads\/2026\/10\/gamification-engagement-polario-beitragsbild.webp);\" role=\"img\" aria-label=\"A participant uses an event app at a specialist conference, whilst personal conversations take place in the background\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tTurning behaviour into results \u2013 plan gamification to suit your target audience, the occasion and the project objective.\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<span class=\"elementor-cta__button elementor-button elementor-size-\">\n\t\t\t\t\t\tDiscuss implementation\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-ribbon\">\n\t\t\t\t<div class=\"elementor-ribbon-inner\">\n\t\t\t\t\tPolario\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88c7700 elementor-widget elementor-widget-text-editor\" data-id=\"88c7700\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>How can you recognise good gamification?<\/h2><p>Good gamification is often less spectacular than the term suggests. It does not come between the user and the task. It makes a relevant action easier, provides clear feedback and allows progress to be tracked.<\/p><p>A robust concept fulfils six conditions:<\/p><ul><li>1. The project objective is defined before the mechanics are established.<\/li><li>2. The desired behaviour is specific and voluntary.<\/li><li>3. The participant recognises a personal benefit.<\/li><li>4. Rules, points and evaluation are transparent.<\/li><li>5. Barriers, data protection and fairness are taken into account.<\/li><li>6. Success is measured by impact and side effects.<\/li><\/ul><p>Then Lena\u2019s story changes too. She doesn\u2019t open the app again simply because the system demands more screen time. She returns because she finds guidance, her feedback is visibly valued, and a meaningful interaction is being set up. Gamification provides the impetus. The perceived benefit drives repeat usage.<\/p><h2>Conclusion: No longer just a game, but greater meaning<\/h2><p>Points, badges and leaderboards are not a strategy in themselves. They can draw attention, make progress visible and make it easier to get started. Whether this leads to engagement is determined elsewhere: by the connection between the project\u2019s objective, meaningful behaviour and recognisable benefits.<\/p><p>The most important rule is therefore: do not reward what is easiest to measure. Encourage what really matters to users and the project.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55139e3 elementor-cta--layout-image-left elementor-cta--mobile-layout-image-above animated-slow cta elementor-cta--skin-classic elementor-animated-content elementor-bg-transform elementor-bg-transform-zoom-in elementor-invisible elementor-widget elementor-widget-call-to-action\" data-id=\"55139e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<a class=\"elementor-cta\" href=\"https:\/\/polario.app\/en\/contact\/\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/polario.app\/wp-content\/uploads\/2026\/10\/gamification-engagement-polario-beitragsbild.webp);\" role=\"img\" aria-label=\"A participant uses an event app at a specialist conference, whilst personal conversations take place in the background\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tDevelop your engagement strategy \u2013 together, we\u2019ll translate your goal into practical ideas and guidelines.\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<span class=\"elementor-cta__button elementor-button elementor-size-\">\n\t\t\t\t\t\tArrange a demo\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-ribbon\">\n\t\t\t\t<div class=\"elementor-ribbon-inner\">\n\t\t\t\t\tPolario\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a68ad7 elementor-widget elementor-widget-text-editor\" data-id=\"6a68ad7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Sources and editorial basis<\/h2><ul><li>Gamification Feature: <a href=\"https:\/\/polario.app\/en\/gamification-feature\/\">https:\/\/polario.app\/de\/features-gamification\/<\/a><\/li><li>Polario Update 5.11: <a href=\"https:\/\/polario.app\/en\/polario-update-5-11\/\">https:\/\/polario.app\/de\/polario-update-5-11\/<\/a><\/li><li>Event App: <a href=\"https:\/\/polario.app\/en\/event-app\/\">https:\/\/polario.app\/de\/event-app\/<\/a><\/li><li>Community App: <a href=\"https:\/\/polario.app\/en\/community-app\/\">https:\/\/polario.app\/de\/community-app\/<\/a><\/li><li>Features: <a href=\"https:\/\/polario.app\/en\/features\/\">https:\/\/polario.app\/de\/features\/<\/a><\/li><li>SCM Event App: <a href=\"https:\/\/polario.app\/en\/scm-event-app\/\">https:\/\/polario.app\/de\/scm-event-app\/<\/a><\/li><li>Hamari, Koivisto &#038; Sarsa (2014), *Does Gamification Work? A Literature Review of Empirical Studies on Gamification*: <a href=\"https:\/\/doi.org\/10.1109\/HICSS.2014.377\">https:\/\/doi.org\/10.1109\/HICSS.2014.377<\/a><\/li><li>Mekler et al., *Towards understanding the effects of individual gamification elements on intrinsic motivation and performance*: <a href=\"https:\/\/edoc.unibas.ch\/entities\/publication\/ccec8ccc-aa54-417d-b205-334b518d6eed\/full\">https:\/\/edoc.unibas.ch\/entities\/publication\/ccec8ccc-aa54-417d-b205-334b518d6eed\/full<\/a><\/li><li>Sailer et al. (2017), *How gamification motivates: An experimental study of the effects of specific game design elements on psychological need satisfaction*: <a href=\"https:\/\/opus.bibliothek.uni-augsburg.de\/opus4\/frontdoor\/index\/index\/docId\/109059\">https:\/\/opus.bibliothek.uni-augsburg.de\/opus4\/frontdoor\/index\/index\/docId\/109059<\/a><\/li><li>Singh et al. (2024), *Time to Form a Habit: A Systematic Review and Meta-Analysis of Health Behaviour Habit Formation*: <a href=\"https:\/\/pmc.ncbi.nlm.nih.gov\/articles\/PMC11641623\/\">https:\/\/pmc.ncbi.nlm.nih.gov\/articles\/PMC11641623\/<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2018313 e-con-full e-flex e-con e-child\" data-id=\"2018313\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fbb497a elementor-widget elementor-widget-heading\" data-id=\"fbb497a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions (FAQ)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52f1895 elementor-widget elementor-widget-n-accordion\" data-id=\"52f1895\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8690\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8690\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is gamification? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-8690\" class=\"elementor-element elementor-element-a649a5a e-con-full e-flex e-con e-child\" data-id=\"a649a5a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db87ec9 elementor-widget elementor-widget-text-editor\" data-id=\"db87ec9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Gamification is the application of game-like design principles in a non-gaming context. These include, for example, points, progress, challenges and leaderboards. The aim is not merely to entertain, but to make a particular behaviour understandable, motivating and visible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8691\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8691\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What examples of gamification are suitable for events? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-8691\" class=\"elementor-element elementor-element-649f9ed e-con-full e-flex e-con e-child\" data-id=\"649f9ed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-532379a elementor-widget elementor-widget-text-editor\" data-id=\"532379a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Suitable scenarios include clearly defined activities such as session feedback, discovering relevant partner content, an introductory challenge to help participants find their feet, or voluntary networking tasks. The mechanics should be aligned with the event\u2019s objective and must not encourage activities that lack substance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8692\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8692\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Does gamification automatically increase engagement? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-8692\" class=\"elementor-element elementor-element-36bf190 e-con-full e-flex e-con e-child\" data-id=\"36bf190\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9384e97 elementor-widget elementor-widget-text-editor\" data-id=\"9384e97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>No. Game-like elements can increase engagement, but they do not guarantee motivation or valuable outcomes. Relevance, ease of use, immediate feedback, voluntary participation and a clear benefit are crucial.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8693\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8693\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can points create a habit? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-8693\" class=\"elementor-element elementor-element-d388dd9 e-con-full e-flex e-con e-child\" data-id=\"d388dd9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-697b65e elementor-widget elementor-widget-text-editor\" data-id=\"697b65e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Points alone do not create a stable habit. Repetition is more likely to occur when a reliable cue, a simple action, immediate feedback and a perceived benefit all come together. How long it takes to form a habit varies greatly depending on the individual, the context and the behaviour in question.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8694\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8694\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> When are leaderboards unsuitable? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-8694\" class=\"elementor-element elementor-element-dd66264 e-con-full e-flex e-con e-child\" data-id=\"dd66264\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-451dda5 elementor-widget elementor-widget-text-editor\" data-id=\"451dda5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Rankings can be problematic when a small number of highly active individuals pull so far ahead early on that they become uncatchable, when sensitive performance data is compared publicly, or when cooperation is more important than competition. In such cases, personal progress, team goals or non-public recognition may be more appropriate.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8695\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8695\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do you measure the success of gamification? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-8695\" class=\"elementor-element elementor-element-ac88b08 e-con-full e-flex e-con e-child\" data-id=\"ac88b08\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e01757d elementor-widget elementor-widget-text-editor\" data-id=\"e01757d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Don\u2019t just measure clicks or page views. Combine early usage indicators with performance metrics and protection metrics. Relevant metrics include, for example, conversion rates, the quality and distribution of feedback, valuable contacts, as well as spam, abandonments and deactivations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8696\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8696\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How does gamification work in Polario? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-8696\" class=\"elementor-element elementor-element-b77bab3 e-con-full e-flex e-con e-child\" data-id=\"b77bab3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ede073 elementor-widget elementor-widget-text-editor\" data-id=\"7ede073\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Project managers select eligible activities as triggers, set points and, where necessary, limit the frequency. Users can view their points and ranking in the app. Participation is voluntary and can be deactivated, according to Polario.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is gamification?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Gamification is the application of game-like design principles in a non-gaming context. These include, for example, points, progress, challenges and leaderboards. 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