{"id":30229,"date":"2023-04-03T16:27:58","date_gmt":"2023-04-03T14:27:58","guid":{"rendered":"https:\/\/polario.app\/polario-interview-check-in-app\/"},"modified":"2025-10-02T11:41:11","modified_gmt":"2025-10-02T09:41:11","slug":"polario-interview-check-in-app","status":"publish","type":"post","link":"https:\/\/polario.app\/en\/polario-interview-check-in-app\/","title":{"rendered":"Polario Interview \u2013 Check-in App"},"content":{"rendered":"\t\t
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In recent months, the number of face-to-face events has increased again. With the return to normality, the need for a professional check-in<\/strong> to ensure a smooth process also increases.<\/p>

As a check-in solution provider, we know first-hand how important it is to have an efficient and reliable check-in process<\/strong>. To hear directly from the pros how our solution works and what benefits it offers, we interviewed our Lead for the Check-in App in the Customer Support Team, Gregor Mendel<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Please introduce yourself briefly.<\/strong><\/h3>

I’m Gregor Mendel and I’ve been working at plazz in Customer Support for about 2.5 years and have already managed numerous successful customer projects.<\/p>

Since 2021, I have been responsible for the operations of our check-in app and, together with our dedicated team, take care of the planning in advance and the technical realization on site<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Gregor Mendel
Check-in Lead
Customer Support<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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What<\/strong> is the check-in app and what can it do?<\/strong><\/h3>

The Check-in App is our innovative solution that simplifies and automates<\/strong> the check-in\/out process at events. It enables the registration of participants in the CMS and offers a wide range of options for check-in\/out.<\/p>

Attendees can be checked in\/out either by QR code scan<\/strong> via an iPad, manually via the app interface or the CMS. This significantly speeds up the process<\/strong> and allows guests to quickly and easily confirm their presence.<\/p>

Another important feature of the check-in app is the connection to printer systems for automated badge printing<\/strong>. There is a choice of different badges that can be individually designed. These include, for example, organic plastic cards<\/strong>, self-adhesive labels<\/strong> or pre-printed cardboard cards<\/strong> in conjunction with labels.<\/p>

The check-in app not only makes the check-in\/out process faster and more efficient<\/strong>, but also makes badge creation a breeze. Organizers can ensure that all attendees get quick and easy access<\/strong> to the event and receive a personalized badge.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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What are the advantages of the app<\/strong>?<\/strong><\/h3>

The check-in app offers a variety of benefits that can be of great use when organizing events and functions. One of the biggest advantages is the digitalization and automation of the check-in process<\/strong>. Participants can be checked in or checked out quickly and easily via QR code scan or manually. This significantly speeds up the process<\/strong> and allows participants to start the event faster.<\/p>

Integration with badges also makes check-in professional and impressive<\/strong>. The badges can be customized and give the event an exclusive character<\/strong>. Attendees thus feel welcome and appreciated.<\/p>

Currently, there is seamless integration<\/strong> with our mobile event app<\/a>. This allows us to cover a wide range of use cases, such as pre-event addressing, participant registration<\/a> and the event itself. An integration with Polario is already being planned.<\/p>

In addition, our on-site support gives you the advantage of not having to worry about technology, briefing hostesses or carrying out the actual accreditation.<\/p>

In what types of events can the check-in app be used?<\/strong><\/h3>

The check-in app can currently be used at small to medium-sized events without any problems. Our current upper limit for check-in is around 700 people per hour<\/strong>. However, this number only refers to the premium solution<\/strong>, i.e. the printing of plastic cards directly on site.<\/p>

If the pure check-in function is to be used, we can also serve large events with up to<\/strong> 10,000<\/strong> participants<\/strong> without difficulty.<\/p>

How can the participant data be integrated into the app?<\/strong><\/h3>

On the one hand, the participant data can be transferred to the app automatically via our in-house solution “registr<\/a>“, or manually via the import<\/strong> of<\/strong> lists of persons.<\/strong><\/p>

What options does the app<\/strong> offer for evaluating events?<\/strong><\/h3>

During the event, our customers have the possibility to see directly in the app<\/strong> how many people are currently present (checked in)<\/strong>, how many people are still expected and, if necessary, who has already left the event. <\/p>

Afterwards, this can also be evaluated again via our CMS in the form of an Excel export<\/strong>. In addition, you can see in a time diagram how the check-ins were distributed over the entire day.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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How can you imagine the realization of the badge print and the hardware?<\/strong><\/h3>

Generally speaking, we need about 4 weeks’ lead time<\/strong> to adequately prepare a badge-print check-in. First, we clarify the design of the cards with our customers, decide whether it should be pre-printed or produced live and then go into the technical planning of the accreditation stands.<\/p>

On the event date, we deliver the hardware independently<\/strong>, set it up and take care of the briefing of the hostesses. During the check-in, I am also on site as a contact person<\/strong> at any time in order to be able to react quickly to questions.<\/p>

After the event we take care of the dismantling and return of the hardware ourselves.<\/p>

What does the check-in app cost?<\/strong><\/h3>

One question that often comes up when deciding on a check-in app is the cost. Our solution is suitable for every budget and every event size<\/strong>. We offer a suitable alternative for every project. The costs for the check-in app depend on the scope and size of the event.<\/p>

Check-in in conjunction with live badge<\/strong> printing<\/strong> is our premium solution. Should this exceed the scope of your event, we are also able to scale it down.<\/p>

We also offer a medium budget solution via Aiprint label printers<\/strong>. Here you have the option to connect any AirPrint-enabled label printer to the check-in app and attach the badge to an adhesive label either on clothing or on a cardboard card.<\/p>

As a low budget solution, we also offer self printing of name badge<\/strong>s via Avery adhesive sheets, which can be printed with any standard printer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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How is data protection ensured when using the app?<\/strong><\/h3>

Through the CMS, event managers can authorize accounts to log into the check-in app and access attendee data. In addition, the check-in app has code security<\/strong> to prevent unauthorized access to the data.<\/p>

If the check-in app is used in self-service mode, the iPads also offer a “kiosk mode<\/strong>” in which only the launched app can be used.<\/p>

What does the technical support for app users look like?<\/strong><\/h3>

Since I or someone from my team is always on site as a technical contact<\/strong>, we have here super the possibility to operate a trouble counter<\/strong> for any app problems. Participants who, for example, do not have a QR code or are not yet registered can also be accredited quickly and without delay.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\tCheck-in App Whitepaper \t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tDownload the PDF of the Check-in App whitepaper now!\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\n\t\t\t\t\t\tDownload PDF\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\tPDF\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Learn how the check-in app automates the event process, creates badges, and provides a seamless event experience.<\/p>\n","protected":false},"author":2,"featured_media":30204,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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